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Published June 25, 2023 in digital marketing

What Happened to chat gpt, Gemini et al?

june 4th 2024 - massive global outage of llm's

The simultaneous outage of major AI services like ChatGPT, Claude, and Perplexity on June 4th, 2024 was a rare and significant event. We  thought we would summarise the key points here:

millions of users impacted

ChatGPT experienced a "major outage" that lasted several hours, impacting millions of users worldwide.
It went down around 7:30 am US PT and was restored by 3 pm US PT after multiple disruptions.
Anthropic's Claude and Perplexity also faced issues around the same time, though their outages were shorter-lived.

overwhelmed AI? no official explanation yet!

Some speculate the surge in traffic from ChatGPT's downtime may have overwhelmed these services.
Google's Gemini AI reportedly remained operational, though some users reported brief connection issues.

The simultaneous outages raised concerns about potential broader infrastructure problems or internet-scale issues affecting multiple AI providers concurrently, akin to social media outages.
However, no official explanations have been provided yet.

Too reliant on AI? Risks against rewards

This incident highlighted the growing reliance on AI services and the need for robust infrastructure and resilience to prevent widespread disruptions. It also reignited debates around transparency, oversight, and potential risks associated with the rapid development and deployment of AI in the workplace.

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